At PPS Print we are absolutely 100% committed to helping you get the very best design and print. When you call us, you can expect to get…
1. Truly Customer Focussed, Customer Service
Lots of companies claim to be customer focussed, when in reality they are not. When you call you have to negotiate their automated telephone system and when you finally do get to speak to someone you find that you are speaking to an “order taker” working in a call centre. When you call PPS Print real people answer the phone and you will discover a company that really goes the “extra mile”.
2. Excellent Advice and Help
When you contact PPS Print you will get friendly, personal and expert advice and help. We take the time to understand what you are looking to achieve and to understand your print and design requirements.
And we have the skills, expertise and experience to give you advice and guidance so you get exactly the outcome and results that you want at the right time, the right quality and the right price.
3. Fast Response to Enquiries
We aim to get a quote to you within 24 hours of your request and can often supply quotes within an hour or two of your call.
4. Great Value, the Right Price
Whilst we will rarely, if ever, be the cheapest we do understand that price and your budget are important. Which is why we work with you to come up with the best balance between price, quality and quantity. With our experience and expertise we can help you make decisions on paper, size, quantities, colours and finishing that will avoid making unnecessary and expensive mistakes and will ensure that you get the most from your budget.
We have clients who have had to “bin” poor quality jobs based on “cheap” quotes from other printers. This is painful. When you choose PPS Print we commit to give you great value every time – which is one reason why so many clients use us time and time again, year in year out.
5. Fast Production and On Time Delivery
We understand that nothing is more frustrating than long delivery times or broken promises on delivery times. Whilst things can go wrong and unavoidable delays can sometimes occur we do our best to make sure that doesn’t happen to you.
6. Keeping You Informed
In the rare event of an unavoidable delay occurring (for example a late paper delivery) we promise to let you know immediately, to pull out all the stops to recover any lost time and to keep you updated on our progress so there are no “nasty surprises”.
7. Guaranteed Quality
In the unlikely event that we make a mistake, we guarantee to rectify the mistake and replace the work without quibble – simply contact us within 7 days of receipt of your order / delivery and we will quickly resolve the problem for you.
8. Environmental Accreditations
We have received the highest award from the ‘Investors in the Environment’ and have achieved The Forest Stewardship Council (FSC®)certification. This gives you assurance that the paper you are purchasing comes from ethical and sustainable sources, ensuring we are not contributing to destruction of the world’s forests.